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運送政策

ORDER PROCESSING

• Many Obrava garments are made on demand — produced specifically for you when you order
• Made-to-order items are produced within 2–5 business days
• In-stock items ship within 1–2 business days
• You'll receive an email with tracking information as soon as your order ships

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DELIVERY TIME

• United States: 5–10 business days after processing
• International: 10–25 business days after processing, depending on region and customs
• Delivery estimates may vary based on location and seasonal demand

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SHIPPING COSTS

• Free standard shipping on U.S. orders over $75
• For orders under $75, shipping is calculated at checkout based on destination and item type

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TRACKING & DELIVERY

• Once your order ships, you'll receive a tracking number by email
• Orders may arrive in multiple packages depending on item type and fulfillment location

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CUSTOMS & DUTIES

• International customers are responsible for applicable import duties, customs fees, or local taxes
• Please allow additional time for customs processing when ordering internationally

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LOST, DELAYED, OR DAMAGED ORDERS

• If your order is significantly delayed or arrives damaged, contact support@obravacollective.store
• Include your order number and relevant details so we can investigate the issue
• Damaged or incorrect items are covered by our Return & Refund Policy

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QUESTIONS?

Email us at support@obravacollective.store

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